Although I really enjoyed my first Elluminate Live session today and felt somewhat empowered, it made me realise the dependence we have on technology today for communicating.
We have grown to expect instant responses and answers when we use these online tools and when we don't we get frustrated. This is going to be a huge issue for online facilitators because without the technology performing on demand the session can fall apart. At least in the classroom or face-to-face you can have a paper back up to discuss, but what do you do in an online environment when no-one in your group can hear you or see you???
In terms of technical breakdown, its important to have a back-up plan. And sometimes, you just have to give up and try again another day. When you're working in this environment, you have to be patient and expect and put up with a lot more disruption than you would in a F2F context. To my mind, value of the technology outweigh the disruptions.
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